Start with the outcome
A professional phone system without being tied to one building.
VoIP can make it easier to route calls, support remote staff and present one consistent business number to customers.
We map the way calls should flow before configuring numbers, users, groups, voicemail and out-of-hours behaviour.
Because call quality depends on the connection and network, Criccieth TV can also address broadband, Wi-Fi and resilience as part of the same project.
What we can deliver
A system shaped around how customers reach you.
Start with a focused setup and add users, numbers and features when the business needs them.
Desk
Office handsets
Professional phones, groups, transfer and voicemail for the main workplace.
Discuss a phone systemMobile
Apps and remote users
Make and receive business calls while working away from the office.
Ask about mobile workingSites
Multi-location telephony
Bring teams and numbers across several premises into one managed setup.
View business connectivity
Business calls available in the office and on the move
How we work
Call flows first, equipment second.
A simple design session prevents a new system from copying old frustrations.
- 01Map
Understand numbers, users, opening hours and common call journeys.
- 02Configure
Set up handsets, apps, routing, voicemail and permissions.
- 03Move and support
Coordinate the transition and remain available after go-live.
Built around real requirements
Useful for growing and flexible organisations.
Small businesses
A professional system that is straightforward to manage.
Remote teams
One business identity across office, home and mobile working.
Hotels and venues
Route bookings, reception and operational calls clearly.
Multi-site organisations
Connect branches without separate isolated phone systems.
Common questions
Useful answers before you enquire.
Can we keep our existing telephone number?
Number porting is usually possible, subject to provider and service checks. We confirm this before planning the move.
Does VoIP work during an internet outage?
VoIP depends on connectivity. We can discuss mobile apps, diversions and backup connections where continuity is important.
Can users make calls from a mobile?
Yes. Suitable systems provide mobile and desktop apps alongside physical handsets.